Responsible Gaming

Kangaroo 88 Casino supports a balanced approach to gambling. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or cope with difficult emotions. This page explains practical ways to stay in control, recognise when gambling may be becoming harmful and seek support when it is needed.

Kangaroo 88 Casino operates under two Curaçao licences: one issued by the Curaçao Gaming Control Board (licence no. 8048/JAZ) and a master licence granted by Antillephone N.V.

Gambling should stay within your limits

Responsible gambling means making informed choices, understanding the risks and keeping gambling within limits that are affordable for you. Before you play, decide how much money and time you are prepared to spend. Treat that amount as a cost of entertainment, similar to spending on a meal, film or other leisure activity. Never view a gambling session as an opportunity to earn regular income or recover money that has already been lost.

Only gamble with money that is available after essential expenses have been paid. This includes rent or mortgage payments, household bills, food, transport, debt repayments and other financial commitments. Do not use borrowed money, credit intended for essentials or money set aside for savings to fund gambling. If losing the amount would create stress or affect your normal commitments, the amount is not suitable for gambling.

Set a spending limit before you start and avoid increasing it during play.
Set a time limit and take regular breaks away from gambling.
Keep gambling separate from work, study, family responsibilities and sleep.
Do not chase losses or increase stakes because you are frustrated.
Avoid gambling when you are affected by alcohol, drugs, anger, stress or tiredness.
Keep your account and payment information secure and do not allow other people to gamble through your account.
Review your gambling regularly and be honest about its effect on your money, time and relationships.

Gambling outcomes are uncertain. Previous results do not determine future results, and a game cannot be made more likely to win by continuing to play. A losing run does not mean a win is due. Understanding this can help you make decisions based on entertainment value rather than expectations of profit.

Tools to help you stay in control

Depending on the features available to your account and the applicable rules, safer gambling tools may help you manage your activity. These tools can include deposit limits, spending limits, time reminders, activity statements, cooling-off periods and account closure or self-exclusion options. A limit is most useful when it is chosen before gambling begins and is not changed in response to a loss or an urge to continue.

Use limits before you play

Consider setting a daily, weekly or monthly amount that you can comfortably afford to lose. You may also choose a maximum time for a session or a period during which you will not gamble. If a limit is reached, stop playing and do not attempt to work around it by using another account or payment method. Limits should be realistic, but they should also protect essential spending and your wider wellbeing.

Take a break when you need one

A cooling-off period can create space to reassess your gambling without the pressure of an active session. If you feel distracted by gambling, keep thinking about your next bet or find it difficult to stop, take a break immediately. Longer account restrictions or self-exclusion may be more suitable when a short break is not enough. Requests for account restrictions should be made through the available account or support process.

Do not try to bypass a restriction

If you have asked for an account closure, cooling-off period or self-exclusion, do not create another account or ask another person to place bets on your behalf. Trying to bypass a restriction can increase harm and may breach the applicable account terms. If you are concerned that you may do this, seek independent support and consider blocking access to gambling services and payment methods.

Recognising signs of gambling harm

Gambling harm can develop gradually, and it may affect anyone. It is not limited to a particular age, income or background. The earlier you notice a concern, the easier it may be to take action. You may wish to pause gambling and seek advice if you or someone close to you experiences several of the following signs.

Spending more time or money gambling than you intended.
Trying to win back losses by continuing to play or increasing the amount staked.
Borrowing money, selling belongings or missing bills to fund gambling.
Hiding gambling activity, losses or account transactions from family or friends.
Feeling restless, irritable or anxious when trying to reduce or stop gambling.
Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
Gambling to escape stress, loneliness, sadness or other difficult feelings.
Missing work, study, family commitments or sleep because of gambling.
Arguing with people close to you about gambling or experiencing financial pressure.
Feeling guilt, shame or regret but continuing to gamble despite those feelings.

You do not need to wait for a serious crisis before asking for help. A conversation with a trusted person, health professional or gambling support service can help you understand what is happening and identify practical next steps. Support is confidential through many services, and asking for help is a positive step rather than a failure.

Getting help in Australia

If gambling is affecting your finances, relationships, work, study or mental health, seek independent assistance. In Australia, free or low-cost support may be available through state and territory gambling help services, community health providers, financial counsellors, mental health professionals and other recognised support organisations. These services can help with a plan to stop or reduce gambling, managing financial pressure and speaking with family members.

You can also speak with someone you trust and ask them to help you maintain limits, review finances or take a break from gambling. Consider removing saved payment details, blocking gambling websites or applications, limiting access to available funds and avoiding places or situations that encourage gambling. A financial counsellor may help you address debts and essential bills without judgement.

If you feel unsafe, are thinking about harming yourself or believe you may be in immediate danger, contact emergency services in Australia or seek urgent help from a health professional. Gambling should never place your safety at risk. If someone close to you is affected by gambling, you can seek support for yourself as well; family members and friends may also experience financial, emotional and relationship impacts.

Our approach

Kangaroo 88 Casino provides information intended to encourage safer gambling, but no tool or policy can remove all gambling risks. You remain responsible for making choices that suit your circumstances. We may apply account checks, restrictions or other measures where required by applicable law, our operating processes or the relevant account terms. We may also ask for information to help protect account security and support responsible use.

For questions about available limits, breaks, self-exclusion or account restrictions, use the support options provided on the website. We do not provide medical, legal or financial advice. For personal assistance, contact an independent Australian gambling support service or an appropriately qualified professional.